FAQ's

FAQ's
Yes, We can provide local transportation if needed, within 5 miles.
Deductibles are paid to Frank's Auto Rebuilders, Inc. when your repairs are completed.
Yes, all parts are ordered and scheduled for delivery prior to your appointment.
We accept personal checks, cash, and all major credit cards (payment plans are not available).
No, we are closed on Saturday and Sunday's.
Someone from Frank's Auto Rebuilders will call you when your vehicle is ready to be picked up.
Yes, all repairs are covered under a warranty for as long as you own the vehicle.
You can wash your car any time after it has been painted. We recommend waiting 30 days before waxing or washing your vehicle in an automatic car wash with brushes.
No, you should only need to acquire one estimate to turn into your insurance company. The Illinois law states that you only need one estimate for repairs and Frank's Auto Rebuilders will speak with your insurance company to ensure a fair and proper repair to your vehicle.
Paintless dent repair (PDR), also known as "paintless dent removal", is a collection of techniques for removing minor dents and dings from the body of a vehicle. The most common uses for PDR are the repair of hail damage, door dings, and minor body creases.
Yes, As long as they are body shop related repairs. Just let us know what services you require or are looking at getting completed and we can have it addressed at the same time as your other scheduled repair work.
Repair times vary based on the damage of the vehicle. We will provide you with a time table for repairs based on your estimate.
When scheduling your repair, let us know if you will need a rental car. We will assist you in acquirring a rental car for you when you drop off your vehicle. The rental company will pick you up at the shop and take you back to the office to finialize your rental paper work and receive your car rental.

Insurance companies will pay for a rental car if you have that coverage option on your policy or if you are the claimant. If you do not have rental coverage on your policy, we will try to get you the lowest rate possible with our rental partners Enterprise and Hertz.
Frank's Auto Rebuilders has been serving the South Chicago community since 1980.
Yes, but it depends on the insurance company, if they authorize original OEM parts or aftermarket parts.
Yes, we use a computerized paint matching system to assure the correct color on your vehicle.
Yes, All vehicles are washed and vacuumed prior to delivery.
NO, we are not responsible for items left in the vehicle while being repaired.
Normally there is not a storage charge as long as the vehicle is picked up within a couple days of being completed.

Call Us @ (773) 768-9300